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Sunday 10th March 2013

  1. Best Practices for Outsourcing & Integration to

    Core Conversation on Sunday 10th March

    Hold a discussion covering the benefits of using outsourced resources and how to improve going forward •Cost savings •Increased quality of next generation titles •Immediate availability of resource ramp up ...

    At Hyatt Regency Austin, Big Bend (map)

  2. Outsourcing Startup Operations to

    Solo / Dual / Panel on Sunday 10th March

    Outsourcing allows a startup to focus on its core competency, maintain an engineering culture and add leverage to every member of its team. This session will cover how an early-stage ...

    At Four Seasons, Four Seasons Ballroom (map)

  3. Your Outsourcer's Outsourcer Will Be a Robot to

    Solo / Dual / Panel on Sunday 10th March

    The world isn't flat yet. But as it gets flatter, distributed teams are appearing in nearly every industry from clothing to customer service & from technology to teaching. This threatening ...

    At Marriott Courtyard Austin Downtown/Convention Center, Rio Grande Ballroom (map)

Tuesday 12th March 2013

  1. Outsourcing & Offshoring Social Customer Service to

    Solo / Dual / Panel on Tuesday 12th March

    Brands are now under the gun to deliver blow-away customer service in social media, and they're failing. Big time. Constrained by limited internal resources, inadequate tools, political infighting, and a ...

    At Four Seasons, Four Seasons Ballroom (map)

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