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Saturday 9th March 2013

  1. Real Talk: The Social Customer Service Shift to

    Solo / Dual / Panel on Saturday 9th March

    Customer service has become one of the most dynamic areas in social media. The social revolution has completely transformed a back-office function and put it square in the limelight, allowing ...

    At Sheraton Austin Hotel at the Capitol, Capitol E-H (map)

Sunday 10th March 2013

  1. Don Peppers - Book Signing to

    Book/DVD signing on Sunday 10th March

    Don Peppers will appear at the South by Bookstore to sign copies of “Extreme Trust: Honesty as a Competitive Advantage ” following his Core Conversation session. Recognized for almost 20 ...

    At Austin Convention Center, Ballroom D Foyer (map)

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